Federally‑facilitated Marketplace (FFM) Agent/Broker Certification 2025 – 400 Free Practice Questions to Pass the Exam

The correct answer indicates that agents and brokers should inform consumers about the potential need for a special enrollment period when they voluntarily terminate their coverage. When consumers decide to cancel or terminate their existing health insurance outside of the Open Enrollment period, they might not realize that they could face a gap in coverage. This situation can trigger the need for a special enrollment period, especially if the cancellation occurs due to qualifying life events such as moving, losing other coverage, or other significant life changes.

By advising consumers at this time, agents and brokers can ensure that clients understand their options for obtaining new coverage and the specific circumstances that would allow them to enroll outside the standard enrollment timeframe. This is crucial for maintaining continuous health insurance coverage and avoiding potential penalties or gaps in care.

The other options do not appropriately align with the circumstances under which special enrollment periods are applicable.